Reservations:
Advanced booking prior to your arrival is recommended to secure your preferred date and time of treatment.
A credit card number is required at the time of booking.

Special Notes for spa service:
Preferred 48 hours advance reservation for your convenience.
All bookings are subject for confirmation by phone or SMS text.
Punctuality is strictly observed to enjoy your full treatment time.
For 20 minutes late guests automatic cancellation of booking will be made or treatments will be changed depending on the availability of the massage.
Undecided treatment is subject for confirmation upon arrival.
For amendments please advice as early as possible to accommodate your request.

Special Consideration:
If you have high blood pressure, heart conditions, allergies, are pregnant or have any other medical complications, may we advise you to consult your doctor before signing up for any spa services. Please make your spa therapist aware of any medical conditions.

Smoking and Alcohol:
Smoking and consumption of alcohol within the spa are prohibited.

Valuables:
A secure box for valuables is provided in the treatment rooms, but we recommend that no jewelries be worn at the Studio. The management accepts no responsibility for the loss of money or valuables of any kind brought into Sawaddee Spa premises.

Cancellation Policy:
A 24-hour cancellation notice is required to help us reschedule your appointment, subject to space availability. Any cancellation with less than 4 hours' notice will incur a 50% cancellation fee. Full charges will be imposed for a "no-show".

Refund Policy:
Treatment packages and Workshop course are non-refundable, non-transferable or non-exchangeable.

Payment:
We accept cash and most major credit cards. All prices are quoted in Pound Sterling. Prices are subject to change without prior notice.

Etiquette:
To ensure that guests can enjoy the peaceful sanctuary of Sawaddee Spa, we respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged.

 First Appointment 10.00 am.
Last Appointment  9.00 pm.